Cordel – stylish moms & kids recognizes the importance of protecting the personal data of its customers and all those who visit the website www.cordelstylish.com, and therefore has developed a behavioral safety standard that meets all the requirements of the General Regulation of Data Protection.
PRIVACY POLICY
Cordel recognizes the importance of protecting your personal data, regardless of its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all our customers.
In this Privacy Policy, we explain who we are, what purpose we give your data, how we treat it, with whom we share it and for how long we keep it, as well as ways to contact us and exercise your rights. The user must carefully read our Privacy Policy, written in a clear and simple way, to facilitate their understanding and to decide, freely and voluntarily, whether to provide their personal data to CORDEL. Thus, the user guarantees to be of legal age and that the data communicated are true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of such obligation. The user undertakes to communicate to CORDEL, or to insert in his personal account, any change to the data provided herein. If the data communicated belongs to a third party, the user guarantees that he has informed that third party of the conditions set out in this document and that he has obtained his authorization to provide his data to CORDEL, for the purposes indicated.
If you have any questions about how we treat and protect your data, please contact us at cordel@sapo.pt
SCOPE
This privacy policy applies to all personal data collected through the website www.cordelstylish.com.
RESPONSIBLE ENTITY AND RESPONSIBILITIES
Your data will be processed Carla Sofia dos Santos Antunes, natural person number 217 704 921, headquartered at Avenida Calouste Gulbenkian, n. 63, in Coimbra, Portugal. This entity is responsible for the processing of personal data upon acceptance of the General Regulation on Data Protection in the online store at www.cordelstylish.com.
PURPOSES OF TREATMENT AND LEGAL BASIS
The personal data processed on the website are:
- Collected in the customer/user register: Name, Shipping and billing postal address, Mobile, Telephone, NIF, Date of Birth, Email address;
- Obtained by browsing the site: data identifying IP address, referring headers, device type, your browser and version, login and account information, including username, password, preferences regarding marketing and cookies, flags and web tags (pixel), payment or credit card information, in this case, always observing the SSL protocol.
- Preferences including purchase history, usual clothing and shoe sizes.
Why do we need your information? We will process your personal data, manually and/or automatically, for the following purposes:
- Customer management: The data collected on this website are necessary for the conclusion and execution of the purchase and sale contract and are intended for processing and informing the status of orders and communication with Customers, processing requests for information and eventual claims. The provision of the information requested within the scope of the Customer's registration is mandatory, without which it is not possible to proceed with the above purposes.
- Marketing: If the Customer gives his express consent at the time of creating or changing his registration, we may process his data to send him information about his products, news, campaigns, offers and birthday messages, through any channel. communication, namely through the use of postal mail, electronic mail, SMS or other forms of automatic calling.
Consent to the processing of personal data for direct marketing purposes can be revoked at any time by contacting via email: cordel@sapo.pt.
This information allows us to send you personalized information suitable to your profile, with the aim of improving your shopping experience and in accordance with your consent.
RETENTION OF YOUR PERSONAL DATA AND RETENTION PERIOD
CORDEL retains your data only for as long as is necessary within the scope of the purpose(s) set out in this privacy policy (unless a longer retention period is required by applicable law). For the purposes described in this Privacy Policy, your personal data will be kept for the long period necessary to comply with legal obligations (such as tax laws and sales laws and for warranty purposes).
CONSENT
By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the purposes identified and selected.
If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the consent previously given or the subsequent processing of the data. same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which we are subject.
To revoke your consent, you can contact us by letter, telephone or email address cordel@sapo.pt.
DATA DISCLOSURE
CORDEL may communicate users' personal data to third parties, our service providers, namely companies involved in the purchase process and collection management, transport, storage, marketing, website hosting, bank agencies.
These companies are only provided with the personal data necessary for the provision of the service in question and these entities undertake to process said personal data solely and exclusively for the fulfillment of the purposes indicated above.
Your personal data may also be disclosed to other third parties to the extent necessary to: (i) comply with a request from government authorities, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Sites Terms of Use and our policies; (iii) defend against third-party claims; and (iv) assist in the prevention or investigation of fraud. Your personal data may also be disclosed to other third parties when you have given us your consent.
SUBCONTRACTOR
The processing of user data may be carried out by a suitable service provider. Said service provider will exclusively process the data for the purposes established by us and in compliance with the instructions issued by it, strictly complying with the legal rules on personal data protection, information security and other applicable rules.
USER RIGHTS
At any time and free of charge, all users can exercise the following rights:
- Right of access – right to request a copy of the information we hold about you;
- Right of rectification – right to correct data that you consider inaccurate or incomplete;
- Right to be forgotten - in certain circumstances, as a user, you can request that the data we have about you be deleted from all our records;
- Right to restriction of processing – when certain conditions apply to have the right to restrict processing;
- Right of portability – right to have your data transferred to another organization;
- Right to object – right to object to certain types of processing, such as direct marketing;
- Right to object to automated processing, including the profile;
As a user you have the right to complain as described below.
The above rights may be exercised through the email address cordel@sapo.
CLAIMS
If you wish to make a complaint about the way in which your personal data is being processed or about the way in which your complaint has been handled, you have the right to file a complaint directly with the supervisory authority.
MANDATORY CHARACTER OF THE REQUESTED DATA
The data contained in the customer record that are identified with an asterisk (*), will be mandatory to fulfill the established purpose(s). As such, if the user does not provide them, CORDEL will not be able to comply with the user's request.
AUTOMATED DECISIONS
CORDEL will be able to prepare user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain a human intervention in the decision, to express his point of view and to challenge the adopted decision.
PERSONAL DATA PROTECTION AND MANAGEMENT MEASURES
CORDEL applies several appropriate technical and organizational measures to protect users' personal data, including encryption and authentication tools, to maintain the security of their personal data, use of secure servers, firewalls, application and communications encryption.
"COOKIES" POLICY
CORDEL uses cookies on its websites that allow us to improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of response and, on the other hand, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps websites to recognize the user's device the next time they visit us, but it will also be essential for their functioning. The cookies used by Cordel, on all its websites, do not collect personal information that allows the user to be identified, saving only generic information, namely, the form and/or location of the user's access and the way in which the Websites are used. Cookies only retain information related to the User's preferences.
Session cookies: These are temporary cookies that remain in the browser's cookie file until the browser leaves the website, so there is no record on the user's hard drive. The information collected by these cookies is used to analyze website traffic patterns. Ultimately, this allows us to improve the content and improve the usability of the website.
Analysis cookies: These are those that, when treated well by us or by third parties, allow us to quantify the number of users and carry out the measurement and statistical analysis of how users use the service offered. We examine your navigation on our website, with the aim of improving the provision of products or services that we make available to you.
Advertising cookies: These are those that are well treated by us or by third parties, allow us to manage more effectively the offer of advertising spaces that exist on the website, being able to analyze your browsing habits and show you advertising related to your profile. navigation.
CHANGES TO THE PRIVACY POLICY
Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our website www.cordelstylish.com.