Privacy policy

Cordel – stylish moms & kids recognizes the importance of protecting the personal data of its customers and all those who visit the website, and therefore has developed a behavioral safety standard that meets all the requirements of the General Regulation of Data Protection.


Cordel recognizes the importance of protecting your personal data, regardless of its nature. For this reason, we have developed a set of security measures aimed at protecting the data of all our customers.

In this Privacy Policy, we explain who we are, what purpose we give to your data, how we treat it, with whom we share it and how long we keep it, as well as ways to contact us and exercise your rights. The user must carefully read our Privacy Policy, written in a clear and simple way, to facilitate its understanding and decide, freely and voluntarily, if you wish to provide your personal data to CORDEL. Thus, the user guarantees that he is of legal age and that the data communicated is true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of non-compliance with such obligation. The user undertakes to communicate to CORDEL, or to insert in his personal account, any change to the data provided herein. If the data communicated belongs to a third party, the user guarantees that he has informed that third party about the conditions provided for in this document and that he has obtained his authorization to provide his data to CORDEL, for the purposes indicated.

If you have any questions about how we treat and protect your data, please contact us via email


This privacy policy applies to all personal data collected through the website.


Your data will be processed by Carla Sofia dos Santos Antunes, natural person number 217 704 921, based in Coimbra, Portugal. This entity is responsible for the processing of personal data upon acceptance of the General Regulation on Data Protection in the online store at


The personal data processed on the website are:

- Collected in the customer/user record: Name, shipping and billing postal address, mobile phone, telephone, VAT number, date of birth, email address;

- Obtained by browsing the site: data identifying the IP address, referring headers, device type, your browser and version, login and account information, including username, password, marketing and customer preferences cookies, beacons and web tags (pixel), payment or credit card information, in this case, always observing the SSL protocol.

- Preferences including purchase history, usual clothing and shoe sizes.

Why do we need your information? We will treat your personal data, manually and/or automated, for the following purposes:

- Customer management: The data collected on this site are necessary for the execution and execution of the purchase and sale agreement and are intended for processing and informing the status of orders and communication with Customers, processing requests for information and any claims. The provision of the information requested in connection with the Customer's registration is mandatory, without which it is not possible to proceed with the above purposes.

- Marketing: If the Customer gives his express consent when creating or changing his registration, we may process his data to send him information about his products, news, campaigns, offers and birthday messages, through any channel communication, namely through the use of postal mail, e-mail, SMS or other forms of automatic call.

Consent to the processing of personal data for direct marketing purposes may be revoked at any time by contacting us via email:

This information allows us to send you personalized information that is tailored to your profile, in order to improve your shopping experience and in accordance with your consent.


CORDEL retains your data only for as long as is necessary under the purpose(s) set forth in this privacy policy (unless a longer retention period is required by applicable law). For the purposes described in this Privacy Policy, your personal data will be retained for the long period necessary to comply with legal obligations (such as tax laws and sales laws and for guarantee purposes).


By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the identified and selected purposes.

If consent is legally required for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the processing carried out on the basis of the consent previously given or the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or legal obligation to which we are subject.

To revoke your consent, you can contact us by letter, telephone or email address


CORDEL can communicate users' personal data to third parties, our service providers, namely companies involved in the process of purchasing and managing collections, transport, storage, marketing, website hosting, bank agencies.

These companies are provided with only the personal data necessary for the provision of the service in question, and these entities undertake to process such personal data solely and exclusively for the fulfillment of the purposes indicated above.

Your personal data may also be disclosed to other third parties, to the extent necessary to: (i) comply with a request from governmental authorities, a court order or applicable law; (ii) prevent illegal uses of our Site or violations of our Sites Terms of Use and our policies; (iii) defend against claims by third parties; and (iv) assist in the prevention or investigation of fraud. Your personal data may also be disclosed to other third parties when you have given us your consent.


The processing of user data may be carried out by a reputable service provider. Said service provider will exclusively process the data for the purposes established by us and in compliance with the instructions issued by it, strictly complying with the legal rules on the protection of personal data, information security and other applicable rules.


At any time and free of charge, all users can exercise the following rights:

- Right of access – right to request a copy of the information we hold about you;

- Right of correction – right to correct data that you consider inaccurate or incomplete;

- Right to be forgotten – in certain circumstances, as a user, you can request that the data we hold about you be deleted from all our records;

- Right to restriction of processing – when certain conditions apply to have the right to restrict processing;

- Right of portability – right to have your data transferred to another organization;

- Right to object – right to object to certain types of processing, such as direct marketing;

- Right to object to automated processing, including the profile;

As a user you have the right to claim as described below.

The above rights may be exercised through the email address cordel@sapo.


If you wish to make a complaint about the way your personal data is being processed or the way your complaint has been handled, you have the right to make a complaint directly to the supervisory authority.


The data contained in the customer record that are identified with an asterisk (*), will be mandatory to fulfill the established purpose(s). As such, if the user does not provide them, CORDEL will not be able to fulfill his/her request.


CORDEL will be able to elaborate user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express his point of view and to challenge the adopted decision.


CORDEL applies various technical and organizational measures appropriate to protect users' personal data, including encryption and authentication tools, to maintain the security of their personal data, use of secure servers, firewalls, application and communications encryption.


CORDEL uses, on its websites, cookies that improve the performance and browsing experience of our users, increasing, on the one hand, the speed and efficiency of the response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the websites to recognize the user's device the next time they visit us, but it will also be essential for their functioning. The cookies used by Cordel, on all its websites, do not collect personal information that allows the user to be identified, saving only generic information, namely, the form and/or location of the user's access and the way in which he uses the Websites. Cookies only retain information related to the User's preferences.

Session cookies: These are temporary cookies that remain in the browser's cookie file until the browser leaves the website, so there is no record left on the user's hard drive. The information collected by these cookies is used to analyze traffic patterns on the website. Ultimately, this allows us to improve the content and improve the usability of the website.

Analysis cookies: These are those that are treated well by us or by third parties, allow us to quantify the number of users and carry out measurement and statistical analysis of how users use the service offered. We examine your navigation on our website, with the aim of improving the supply of products or services that we make available to you.

Advertising cookies: These are those that are treated well by us or by third parties, allow us to more effectively manage the offer of advertising spaces that exist on the website, being able to analyze your browsing habits and show you advertising related to your profile. navigation.


Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our website